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Testimonials

 

“I worked with Hamish on a number of projects between 2013 and 2015 and found him to be both approachable and professional in his attitude and outlook. Hamish takes a common sense, pragmatic approach to projects and it was refreshing to work in an iterative, non-constricted way in order to enable new thinking and useful tangents to develop over the lifetime of projects. Some of the methods that Hamish has brought to our organisation, particularly the need to think more widely than activity data by considering the demographic drivers and system responses that result in the activity, will undoubtedly help us produce better, more meaningful work for our commissioners in future.”

—Chris Morris
Principal Analyst
South, Central & West Commissioning Support Unit

 

“The Consumption Demand Method takes the ‘patient-centred’ approach in healthcare to the next level. The focus on need rather than activity allows for a real understanding of system design for patients. This has rippled through commissioning practice and will leave a lasting legacy in understanding demand. Hamish’s work inspired a variety of initiatives allowing a development of the Analytics team in data mining and investigation. Hamish himself is not afraid to challenge the status quo where the norm is not founded in evidence. He is entertaining, supportive and knowledgeable. It has been a great experience working with him.”

—Ian Farr
Principal Analyst
South, Central & West Commissioning Support Unit

“I have been working with Hamish over recent months in a pioneering project looking at the quantity of the workload within primary care, and at the patients within the system who cross-organisational boundaries, in particular those with diabetes. I have found his approach refreshing as he seeks to move the focus away from meeting targets towards meeting patient need. Throughout I have found him warm and enthusiastic to work with. He is clear in his thinking, with a refreshing common-sense approach to problem solving at scale. Although deadlines have been pressing he has sought to be flexible enough to carry out a meaningful data collection and analysis rather than a rushed one.”

—Rosemary Smith
Health Intelligence Advanced Information Analyst
South, Central & West Commissioning Support Unit

 

“In the last 15 months I have been working with Hamish in various projects to understand the patient usage of various urgent care services. His visions of examining service usage are sensational and it really challenges your mind-set to think differently. It is really fascinating to see him putting his focus on patient outcomes rather than purely on activity volume, and I am delighted to be part of the process to apply this practice onto each projects. I thoroughly enjoyed working with Hamish and it will be an honour if I have another opportunity to work with Hamish in the near future.”

—Nelson Yim
Health Intelligence Advanced Information Analyst
South, Central & West Commissioning Support Unit

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Understand demand, create value, reduce cost